Overview

Brows by Katy ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit browsbykaty.com or book services with us.

Information We Collect

• Contact details you submit through our forms — name, email, phone number, and any message content.
• Booking information processed through our scheduling partner (Vagaro), including appointment history.
• Health intake information required to safely perform permanent makeup services, collected at your appointment.
• Usage data such as pages viewed, browser type, and device information collected automatically.

How We Use Your Information

• To respond to inquiries and schedule appointments.
• To send appointment reminders, aftercare instructions, and service-related messages.
• To send occasional promotions or updates (only if you opt in — you can unsubscribe at any time).
• To improve our website and services.
• To comply with legal, tax, and health-and-safety obligations.

How We Share Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business — such as our booking platform, email provider, and analytics tools — and only to the extent needed to deliver our services. We may also disclose information when required by law.

SMS / Text Messaging

If you check the SMS consent box on one of our forms, you opt in to receive recurring text messages from Brows by Katy at the phone number you provided — including appointment confirmations, reminders, aftercare instructions, customer-care replies, and occasional promotional offers. Message frequency varies (typically 2–6 messages/month). Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. SMS consent is optional and is not a condition of any purchase.

We do not share or sell your mobile phone number, SMS opt-in consent, or any related information to third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS are used solely by Brows by Katy to communicate with you.

Cookies & Analytics

Our site uses cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some features may not function properly.

Data Security

We use industry-standard safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications by following the unsubscribe link in any email.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact

Questions about this policy? Reach us at: